0 ITEMS
basket

Total Price:

0

Frequently Asked Questions


What is Better-e-mart?

Better-e-mart is an online platform where individual customers or retailer shop owners can buy products in bulk at a reasonable wholesaler price. We offer a wide range of your favorite international brands, from self-care products to munchies.

How can I order groceries online?

To order groceries online with Better-e-mart, simply enter your address and go to the "Shops" tab. Browse through your favorite shops, choose your products, and proceed to checkout.

Is grocery delivery safe?

Yes, your health is our top priority. We practice the highest standards of food hygiene and have introduced contactless delivery to safeguard the health of our customers, riders, and employees.

What kind of products can I order online?

You can order a wide variety of products, including your favorite late night munchies, snacks. Visit our shops page or enter your address to see all available products.

How can I pay for Better-e-mart delivery?

You can pay online with your credit or debit card for all orders. Cash on delivery is also available.

How can I get a voucher for grocery delivery?

We regularly update our deals page with the latest grocery vouchers. Check our Facebook and Instagram for new promotions and vouchers. Download our app for exclusive in-app flash deals!

What areas do you deliver to?

Better-e-mart delivers to a wide range of areas. Enter your address in the app or website to see if we deliver to your location.

Can I schedule a delivery for a specific time?

Yes, you can schedule deliveries for a specific time that is convenient for you. During checkout, choose your preferred delivery time slot.

What should I do if there is an issue with my order?

If there is an issue with your order, please contact our customer service team through the app or website. We are here to help resolve any problems promptly.

How do I track my order?

You can track your order in real time through the Better-e-mart app or website. Once your order is confirmed, you will receive updates on the status and location of your delivery.