1. Acceptance of Terms

By accessing or using our website and app, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue the use of our services immediately.

2. Services Provided

"Better" facilitates the purchase and delivery of groceries through its online platform. We act as a marketplace, connecting customers with retailers and wholesalers for seamless shopping and delivery.

3. User Accounts

• Eligibility: Users must be 12 years old to create an account.
• Registration: You agree to provide accurate information and keep credentials secure.
• Termination: We may suspend or terminate accounts for violations or unlawful activity.

4. Orders and Payments

• Placing Orders: Orders can be placed via our website or app and include an estimated delivery time.
• Pricing and Availability: Prices may change; product info may contain errors despite our best efforts.
• Payment Methods: We accept major cards and digital payments. Payment is due at checkout.
• Cancellations: Orders may be cancelled within a specified timeframe as shown on your confirmation.

5. Delivery Policy

• Delivery Areas: Service availability depends on your location.
• Delivery Times: Times are estimates and may vary due to external factors.
• Missed Deliveries: If you are unavailable, we will attempt to reschedule; extra fees may apply.

6. Refunds and Returns

• Returns: Perishables generally cannot be returned unless quality issues are reported.
• Refunds: Processed back to original payment method after validation.

7. Promotions and Discounts

Promotions are subject to specific terms and may be revoked if misused. One code per order unless otherwise stated.

8. User Conduct

Users agree not to:

• Use the service unlawfully or fraudulently.
• Disrupt or interfere with platform operations.
• Post misleading, defamatory, or offensive content.

9. Intellectual Property

All content on the Better platform is protected. Unauthorized use is prohibited.

10. Limitation of Liability

Better will not be liable for indirect or consequential damages. Any liability is limited to the order amount.

11. Changes to the Terms and Conditions

We may update these terms at any time. Continued use after updates constitutes acceptance.

12. Privacy Policy

Please review our Privacy Policy to understand how we process your information.

13. Third-Party Links

Better may contain links to third-party sites. We are not responsible for their content or practices.

14. Force Majeure

We are not liable for failures caused by events beyond our control (e.g., disasters, strikes, outages).

15. Customer Feedback

We welcome feedback and may use it to improve services without obligation or compensation.

16. Consent to Electronic Communications

By using Better, you consent to receive service-related communications electronically. You may opt out of promotional emails.

17. Promotions, Contests, and Rewards

Occasional promotional events are governed by their specific rules and may be modified or cancelled.

Contact Us

If you have any questions about these Terms, please contact us at emartbetter@gmail.com.