1. Acceptance of Terms

By accessing or using our website and app, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue the use of our services immediately.

2. Services Provided

"BETTER" facilitates the purchase and delivery of groceries through its online platform. We act as a marketplace, connecting customers with retailers and wholesalers for seamless shopping and delivery.

3. User Accounts

• Eligibility: Users must be 12 years old to create an account.
• Registration: When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your login details.
• Termination: We reserve the right to suspend or terminate accounts that violate our terms or engage in unlawful activities.

4. Orders and Payments

• Placing Orders: Orders can be placed through our website or app. Upon placing an order, you will receive a confirmation with the estimated delivery time.
• Pricing and Availability: Prices are subject to change without prior notice. We strive to ensure all information is accurate, but errors in product descriptions, pricing, or availability may occur.
• Payment Methods: We accept major credit cards, debit cards, and digital payment methods. Payments must be completed at the time of order.
• Cancellations: Orders can be canceled within a specified timeframe. Please refer to your order confirmation for details on cancellation deadlines.

5. Delivery Policy

• Delivery Areas: "BETTER" offers delivery services in select regions. Availability will be based on your location.
• Delivery Times: Delivery times are estimates and may vary due to traffic, weather, or other unforeseen circumstances.
• Missed Deliveries: If you are unavailable to receive the order at the designated time, we will attempt to contact you to reschedule. Additional fees may apply.

6. Refunds and Returns

• Returns: Perishable goods cannot be returned unless there is an issue with the quality of the product. For non-perishable items, returns may be accepted within 1 days of delivery.
• Refunds: Refunds will be processed based on the method of payment used at the time of purchase. Refunds for damaged or incorrect items will be issued after an investigation.

7. Promotions and Discounts

Promotions and discount codes offered on "BETTER" are subject to specific terms and may be revoked if misused. Only one discount code may be applied per order unless otherwise stated.

8. User Conduct

Users agree not to:

• Use the service for unlawful purposes or to engage in fraudulent activity.
• Disrupt or interfere with the operation of the website or app.
• Post any misleading, defamatory, or offensive content.

9. Intellectual Property

All content on the "BETTER" platform, including text, graphics, betteremarts, and software, is the intellectual property of "BETTER" or its content suppliers. Unauthorized use or duplication of any material is prohibited.

10. Limitation of Liability

"BETTER" shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability, if any, shall be limited to the total amount of the order placed.

11. Changes to the Terms and Conditions

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are made constitutes your acceptance of the revised terms.

12. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information when you use "BETTER." By using our services, you agree to the collection and use of information in accordance with our Privacy Policy.

13. Third-Party Links

Our website or app may contain links to third-party websites or services that are not owned or controlled by "BETTER." We do not assume responsibility for the content, privacy policies, or practices of any third-party sites. You agree that "BETTER" is not liable for any damage or loss caused by your use of any third-party services.

14. Force Majeure

"BETTER" is not liable for any failure to perform due to unforeseen circumstances or causes beyond our control, including but not limited to acts of God, natural disasters, wars, strikes, epidemics, or power outages. In such cases, we will make every effort to continue operations but may experience delays or interruptions.

15. Customer Feedback

We value your feedback and encourage you to reach out with suggestions, comments, or concerns. Any feedback provided by users may be used by "BETTER" to improve our services. By submitting feedback, you agree to grant "BETTER" a non-exclusive, royalty-free right to use, modify, and publish the feedback without any compensation to you.

16. Consent to Electronic Communications

By using "BETTER," you consent to receiving electronic communications from us. These communications may include notices about your account, order updates, promotions, and other important information. You can opt out of promotional emails at any time, but service-related emails are necessary for the proper functioning of the platform.

17. Promotions, Contests, and Rewards

From time to time, "BETTER" may offer promotional events, contests, or loyalty programs. Participation in these events will be subject to specific rules and guidelines that will be provided at the time of the promotion. "BETTER" reserves the right to cancel or modify any promotional event at its discretion.

Contact Us

If you have any questions about these Terms, please contact us at emartbetter@gmail.com.